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Home > Arhiva > 2019 > Numar: 2 > Sistemului de Asistenţă Socială în era informaţională. Un ”upgrade” al serviciilor sociale destinate vârstnicilor la noile tehnologii

 Sistemului de Asistenţă Socială în era informaţională. Un ”upgrade” al serviciilor sociale destinate vârstnicilor la noile tehnologii [The Social Work System in the informational era. An "Upgrade" of Social Services for Elderly People to New Technologies]

  • Alina Simona Hoară (University of Bucharest, Faculty of Sociology and Social Work, 9 Schitu Măgureanu Street, 5th District, Bucharest, +4021/311.21.68, E-mail:

The social assistance system plays an important role in country development, through programs, services and benefits offered to all those who need help to socially rehabilitate or meet the challenges of society. At the same time, social assistance systems must have the capacity to reconfigure, new trends in the world and European, the natural evolution of technology and digitization of information, the globalization process, the new social problems that have arisen, and the internationalization social models. By this article, I would like to draw attention to the fact that all those working in this system of social services must take the risk of having an innovative vision of practices and methods of intervention and try not to eliminate any variation in the practice of assistance social fears of the major changes that will occur. A few years ago, you could not associate terms like robotics and social welfare services. At present, due to the project initiated by Babeş-Bolyai University of Cluj-Napoca, we can talk about services such as robotherapy and psychotherapy through virtual reality. Since 2006, children have a free counseling and information service by phone. Elderly people also benefit from such a service from 2015. Websites and social media pages of public and private institutions operating in the social field, are aimed at increasing the level of access to useful information for all people in difficulty. All these measures are the result of the tendency of technology to provide social services offered, to digitize information and to absorb innovative methods in the practice of social assistance.

Keywords: digital era, technology resources, innovative social services, ageing, quality of life